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The Product

The Ultimate Mystery Shopping Software

Combining the three most important elements of consumer feedback

Mystery Shopping Service

Design, plan and schedule every campaign and assignment with ease and efficiency. Our shopper interface is interactive, modern and user friendly.

NPS Data Collection

Our Net Promoter Score collection and analytics system has been written to ensure a seamless integration between the data collected by your team and the data provided by the client's existing customers.

Online Surveys

Creating and analysing online surveys has never been easier and now there is no need for third party software, it's all integrated into the Praemialis platform.

Collective Feedback Technology

Mystery Shopping Software

The Praemialis platform allows you to design, plan, schedule and execute your client’s mystery shopping campaigns with ease and efficiency:
  • One campaign launches all associated assignments
  • Track, view and edit individual assignments
  • Impersonate any user to offer 24 hour simple and affective support
  • No need for third party support tickets
  • Inbuilt support system for shoppers and clients
  • Client Portal login with preference access for an unlimited amount of user tiers
  • Shopper Portal with real time reporting and job search functionality
  • Built in learning modules for shoppers, customise your our learning platform
  • And so much more…
Illustration of people using a giant laptop and creating a user interface.

Net Promoter Score Management

Combine NPS surveys from existing customers, staff, suppliers and Mystery Shoppers, all in one place.
  • Import existing data from previous surveys
  • Create QR codes for each store and or survey from within the system
  • Publish URLs with links to surveys
  • Create auto response for all three respondent types
  • See overall company NPS scores or break down into one singular survey
  • See all comments in one place
  • Export results to PDF, inbuilt into the system
  • And so much more…

Online Surveys Management Module

Whether it be staff surveys, customer surveys, suppliers, franchises or mystery shoppers the Praemialis in-built survey tools are all you will need, no need for third party survey sites, it’s all here at your fingertips.

  • 5 different question types
  • 3 different survey types (anonymous, protected, email specific)
  • Onboard distribution
  • Online results access
  • Create QR codes for survey from within the system
  • Publish URL’s with links to surveys
  • Embed into own web pages
  • And… you guessed it… so much more…