Our Mystery Shopping Software pricing is designed to help our clients grow
Far too often you will navigate your way to a pricing page on a website, only be met with ‘Contact us for more detail’ type messages, perhaps they don’t want their competition to know their prices… That’s easy for us, we really don’t believe we have any competition. Our clients understand what we offer is simply unique…
Our Mystery Shopping Software Pricing Plans
START UP
$750.00
Per Month
- Mystery Shopping Module
- NPS Data Module
- Online Survey Module
- Staff Assessment Module
- Up to 10 Clients
- Up to 50 Stores
- Up to 500 Shoppers
- Includes 50 Shops/Audits
- $7.00 Per Extra Shop/Audit
SME
$1200.00
Per Month
- Mystery Shopping Module
- NPS Data Module
- Online Survey Module
- Staff Assessment Module
- Up to 30 Clients
- Up to 150 Stores
- Up to 2000 Shoppers
- Includes 100 Shops/Audits
- $4.50 Per Extra Shop/Audit
LARGE
$1500.00
Per Month
- Mystery Shopping Module
- NPS Data Module
- Online Survey Module
- Staff Assessment Module
- Unlimited Clients
- Unlimited Stores
- Unlimited Shoppers
- Includes 200 Shops/Audits
- $3.00 Per Extra Shop/Audit
Return on Investment
Using mystery shopping software Pricing will bring a return on investment to any business. Simply put, mystery shopping software shows businesses which areas of their practice need improvement, such as their products or their customer service. Having good customer service is proven to increase a business’s revenue, as better customer service means that more customers will use a business’s services, and more customers will return, and recommend that business to their friends and family. The Praemialis mystery shopping prices mean that businesses are able to get a substantial return of investment when using the software.
Using mystery shopping software means businesses regularly updated on their customer service performance. This means they can constantly adjust, improve, and perfect their services and products. Another way that businesses can get a return on their investment from mystery shopping software is by sending mystery shoppers to survey their competitors, and gaining insight on competitive pricing information and different ways to better their own company. What’s more, the mystery shoppers hired to survey your business are likely to become customers themselves, increasing your business’s number of customers as well as improving its products and customer service.
Increasing your Customer Base
Improving your business’s customer service is one of the best ways to increase the number of customers that use your business. While marketing is most used to attract new customers, good customer service helps keep up customer numbers by ensuring first time customers return. If a customer uses your business and is unimpressed with the customer service, they are unlikely to use it again. It doesn’t matter how good the product or service is, bad customer service will scare customers away. Customers are far more likely to return if a business is pleasant and enjoyable for them to use, and if they are made to feel appreciated while using your business. One of the biggest things that encourages a customer to return to a business is good customer service.
Having good customer service also helps increase the number of customers through word of mouth. If customers appreciate the customer service they are shown by your business, they are more likely to recommend your business to their friends. Even if your business sells quality goods or services, if your customer service is bad, customers are unlikely to return, and even more unlikely to recommend your business.
Frequently Asked Questions
There are many features included in the Praemialis mystery shopping software pricing. The streamlined user interface means that the software is easy to use for clients and shoppers alike. Everything needed to run a mystery shopping business is included, meaning there’s no need for third party software. The online surveys are easily customisable and use many different scores to measure customer service.
As far as we are aware, Praemialis Pty Ltd is the only Australian based mystery shopping company offering SAAS mystery shopping.
We may be biased, but we believe that Praemialis is the best mystery shopping software on the market because it’s easy to use, shopper and client friendly, and packed with features. It’s also always updating, so you’ll always have the best features available.
Praemialis mystery shopping software has many features that make it stand out among mystery shopping software. It has a sleek, modern user interface that’s easy for shoppers and clients to use, in-built survey tools that measure customer service with a wide range of methods, and an in-built support system for both shoppers and clients.